Guides

The top contractor tier is the one that carries the system warranty

What does a manufacturer certification like Platinum Preferred actually get me?

Get a Free Inspection
Manufacturer Certifications — Rooftop Solutions DFW

What does a manufacturer certification like Platinum Preferred actually get me?

It governs which warranties can be put on your finished roof. Shingle manufacturers run contractor programs with tiers, and only contractors at the top tier can offer the strongest system warranties. Every tier tends to contain a reassuring word, so the useful question to any roofer is which tier they hold rather than whether they are certified.

Two different warranties are in play and people conflate them

A material warranty covers the shingle against manufacturing defect. It comes with the product and it is worth less than people assume, because manufacturing defects are rare and installation problems are not.

A workmanship warranty covers the installation, and it is normally backed by the roofing company. That is a promise worth exactly as much as the company still being in business when you need it. A system warranty is the third thing: the manufacturer standing behind the whole assembly including the labor, and that is the one that requires a certified contractor at a particular tier.

The tiers are real and the names blur them

Manufacturer programs typically have an entry level, a middle level and a top level, and the marketing language at every level is warm. Platinum Preferred is the top of Owens Corning's, and it carries requirements around how long the contractor has been established, insurance, and customer satisfaction rather than being a form you fill in.

The practical consequence for a homeowner is the length and type of coverage that can be offered on the finished roof. Ask which tier, ask how long they have held it, and ask what warranty the tier actually unlocks.

What the certification does not tell you

It says nothing about whether the crew on your roof next week is any good, and nothing about how the company handles a claim. Those are separate questions with separate evidence, and the reviews are a better guide to both.

It is a floor rather than a ceiling. It rules out the company that formed last spring; it does not rule in everybody above that line.

Related questions

Which tier do you hold?

Platinum Preferred, which is the top of the Owens Corning program.

Is a manufacturer warranty transferable if I sell?

Some are, often once and sometimes with a fee and a time limit. It depends on the specific warranty, so it is worth reading the certificate rather than the brochure.

Does certification make the roof cost more?

The certification itself is not a line item. What it changes is which warranty options are available on the finished system.

Let's work together

Get up there and find out.

We walk the roof, photograph what is on it, and tell you whether it is a claim, a repair, or nothing yet. No charge for any of those three answers.

Rooftop Solutions DFW 2905 Brookhollow Ln, Flower Mound, TX 75028 (469) 988-1867

Free estimate · No obligation

Tell us what you are seeing

Tell us the address and what you are seeing, and someone will call you back to book the inspection.

Your details are used to arrange the inspection and for nothing else. No list, no resale.

Call Now Free Inspection